Welcome to One IT, where technology meets unparalleled service and a personal touch. Since our inception in February 2011, under the leadership of Managing Director Richard Eyles, we have flourished into one of the most approachable and client-centric technology service companies in the North East.

Our journey began with a vision to revolutionize IT support, and with the addition of Piers Davies-Smith as Lead Engineer in December 2013, and later as Technical Director, we have propelled forward with unwavering dedication to our clients’ needs.

At One IT, we take pride in our lightning-fast response times and professional approach to every case. Whether it’s a simple phone call, email, or an online helpdesk ticket, rest assured, your query will be met with prompt attention and expert resolution.

With a diverse clientele spanning across the globe, from single-user setups to multinational corporations, we cater to a wide array of industries, from education and charities to engineering firms and beyond. Our adaptive engineers are adept at learning and supporting various systems, ensuring seamless integration and support for your unique requirements.

What sets us apart is our commitment to becoming an extension of your team, providing unparalleled assistance across all technical fronts. Unlike larger corporations, we offer a personal touch, with dedicated engineers who understand your business intimately, ensuring swift resolutions and a friendly service experience.

Concerned about entrusting your IT support to a smaller local company? Don’t be. We have a proven track record of exceeding expectations, with many clients transitioning from larger firms due to our personalized approach and unmatched responsiveness. Your satisfaction is our priority, evident in our flawless record of retaining support contract clients.

Experience the One IT difference today. Contact us to learn how we can transform your IT support experience and become your trusted technology partner.

Services

• Business IT Support Services
• Network Installation
• Communication Systems
• Hosting Services
• Data Recovery
• Web Design
• Computer Hardware