At Aalborg University IT Support (AAU ITS), we are committed to facilitating a seamless digital experience for our community through comprehensive IT support and services. We understand the importance of reliable IT systems in the academic environment, and our dedicated team ensures that students, faculty, and staff have the tools they need for success.

Our approach to digitalization is user-centric, focusing on creating intuitive, accessible, and valuable digital solutions that enhance our core academic and administrative tasks. We aim to simplify the digital landscape at AAU by promoting best practices in IT usage and safety, ensuring our stakeholders are well-supported in their everyday digital interactions. Our services are designed to support the entire AAU community, providing tailored IT solutions that align with the unique needs of different users.

We offer a range of services to support the academic journey and operational efficiency at Aalborg University. These include providing assistance with passwords, multi-factor authentication, email setup, software installation, and Wi-Fi connectivity. We also maintain and support the IT infrastructure, ensuring reliable access to digital resources campus-wide.

Our commitment extends beyond just resolving technical issues. We actively work on enhancing the digital competence of our community through training and support, preparing everyone to face the challenges of an increasingly digital world. By ensuring a secure and efficient digitalization process, we uphold the highest standards of data security and system performance.

At AAU ITS, we are not just supporting technology but empowering people to integrate digital solutions effectively into their work and study, ensuring that technology truly enhances their experience at Aalborg University.

Our Services

• Password Assistance
• Multi-Factor Authentication Setup
• Email System Support
• Software Installation and Management
• Wi-Fi Connectivity
• IT Infrastructure Maintenance
• Digital Resource Management
• Data Security and Compliance